Employee Assistance Program is also known as EAP and it is a program that is available in workplaces that benefits employees who have any personal or professional problems. Picking the right EAP provider is not an easy task as there are many of them out there. With that said, here are some factors that you need to consider to ensure that you choose the right employee assistance program provider.
When you want the right employee assistance program provider, it is important for you to ensure that you know your employees needs. As said earlier, employee assistance program providers are many and it is wise for you to know that these providers offer a wide array of services. Therefore, ensure that you first know the needs of your employees before you choose any program.
The second lead to finding the right employee assistance program provider is to do research. Doing research is important as these providers offer different programs and conducting research can help you make the right decision. This factor is important as you need to know that there are different things that you need to too into when it comes to the employee assistance programs such as the type of issues that they cover, the cost to you as the employer, the number of seminars that they provide and service channel for the employees. Doing this will enable you to select the right program for your employees. It is also important for you to enquire more about the provider to be certain that you are dealing with a legit one.
Before you choose any employee assistance program provider, it is crucial that you consider the cost structure. It is crucial for you to consider the following factor as you likely to come across different EAP providers and their charges too are likely to differ. You also need to know that a good provider will have reasonable and will also be open to you about what is covered by the contracted and also about any additional charges.
Lastly, the privacy of all the employees records is the other factor that you need to consider when choosing the right employee assistance program. The privacy of each employee records should be assured by the provider. This factor is crucial as the provider will be in possession of the employee’s records which include health records and it is therefore important to ensure that the provider can guarantee you that these records are protected and safe guarded.